Is your laptop not charging, charging intermittently, and you think the charging connector is broken?
Our team of technicians at our Madrid workshop can find a quick solution so your laptop charges properly again.

- Laptop power connector and USB-C port repair in Madrid
- Symptoms of a damaged charging connector
- Common causes of power connector or USB-C port failure
- Connector types and repair solutions
- USB-C connector repair on modern laptops
- Charging IC failure: a problem with similar symptoms
- Fast turnaround 🚀
- Free quote 📝
- Need more information?
- Warranty, timeframes, and pricing
- Specialized repair shop in Chamberí – Madrid
- 💬 Frequently Asked Questions
Laptop power connector and USB-C port repair in Madrid
Is your laptop not charging, charging intermittently, or does the connector move when you plug in the charger?
At Computer Chamberí, your laptop repair service in Madrid, we repair both the traditional power connector (DC jack) and the Type-C charging ports (USB-C) found on newer laptops.
Our specialized technicians diagnose the issue and replace the damaged connector using professional tools, ensuring a fast, safe repair with quality parts.
📍 We are located at Calle Fernández de los Ríos 30 – Chamberí (Madrid).
Symptoms of a damaged charging connector
A faulty power connector or USB-C port may show one or more of these symptoms:
- The laptop won’t charge or won’t turn on.
- The charging LED doesn’t light up or flickers.
- The connector is loose or moves.
- The laptop only charges in certain cable positions.
- You notice sparks or electrical noise when connecting the adapter.
- The charger heats up or gives off a burning smell.
Before opening the device, our technicians check the charger voltage to rule out an external fault.
Common causes of power connector or USB-C port failure
Charging connector failures can be caused by several reasons:
- Using non-original chargers or incorrect voltage.
- Impacts or drops while the laptop is plugged in.
- Cable pulls or poor connections.
- Damaged hinges affecting the internal connector.
- Wear from use or dirt buildup.
Whatever the reason, at Computer Chamberí we perform a full connector replacement or microsoldering of the damaged part, ensuring the device works like new again.
Connector types and repair solutions
🔹 DC Jack connector soldered to the board

Common on Asus, HP, MSI laptops and other models.
In these cases, the connector is removed and desoldered from the motherboard to install a new jack using precision soldering.
🕓 Estimated time: 24 h
💶 Approx. price: €50 VAT included
🔹 Connector with Flex cable

Common on HP, Lenovo, Acer, Dell, Sony or Toshiba laptops.
The entire connector cable assembly is replaced with an original or equivalent part, matching the manufacturer’s part number.
🕓 Estimated time: 24 h
💶 Approx. price: €60 VAT included
In both cases, the customer’s data remains intact, as the hard drive is not accessed during the repair.
USB-C connector repair on modern laptops

Today’s laptops — such as Asus MacBook, Lenovo ThinkBook, Huawei Matebook, Honor, Dell XPS or HP Spectre — use fast-charging USB-C ports.
This type of connector can be damaged by wear, moisture, or impacts.
In our Madrid workshop we perform:
- Replacement of the damaged USB-C module.
- Microsoldering of the port on the motherboard.
- Verification of the Power Delivery system (USB-PD).
- Testing with certified chargers up to 100 W.
🕓 Estimated time: 24 – 48 h 💶 Price depends on model and brand
🛠️ Repair with a 6-month warranty and proven-quality parts.
Charging IC failure: a problem with similar symptoms
On some laptops, the charging problem is not caused by the physical connector, but by the charging IC (charging controller chip) located on the motherboard.
This electronic component is responsible for managing the power coming from the charger and distributing it correctly to the battery and the system.
🔧 Common symptoms of charging IC failure
- The laptop won’t charge the battery even though the connector is fine.
- The charging LED doesn’t turn on, or behaves erratically.
- The laptop works while plugged in, but won’t charge the battery.
- You notice a slight burning smell or excessive heat near the connector area.
- In some cases, the battery shows as “plugged in and not charging” in Windows.
This type of fault requires advanced electronic diagnostics and microsoldering on the motherboard.
At Computer Chamberí, we have a professional soldering station and diagnostic tools, so we can detect and replace the damaged charging IC, restoring functionality without needing to replace the entire motherboard.
🧰 Estimated time: 48 to 72 hours
💶 Approx. price: ask based on model and board type
In many cases, this repair is more affordable than replacing the full board and allows you to recover the original laptop without data loss.
Fast turnaround 🚀
Most repairs are completed within 24/48h. Repairs that require replacing a part may take two or three days.
Free quote 📝
If you don’t know how much a laptop charging connector repair might cost, or you’re wondering whether it’s worth fixing your laptop or buying a new one, feel free to request a free, no-obligation quote.
Need more information?
If you need any information, we have a WhatsApp chat available—one of our technicians will be on hand to clarify any questions about prices, repair times, parts availability, and much more.
Warranty, timeframes, and pricing
- 6-month warranty on all repairs.
- Express repair in 24 to 48 hours depending on the model.
- Free diagnosis and a no-obligation quote.
- Transparent pricing with VAT and labor included.
If the connector or charging circuit fails again during the warranty period and the damage is not due to misuse, we repeat the repair at no additional cost.
Specialized repair shop in Chamberí – Madrid
At Computer Chamberí, we are a laptop repair workshop in Madrid with extensive experience in charging connectors, USB-C ports, and charging ICs.
We are located at Calle Fernández de los Ríos 30 (Chamberí).
📍 Directions on Google Maps
We repair all brands and models with quality parts and personalized service.
💬 Frequently Asked Questions
¿Por qué mi portátil no carga aunque el cargador esté bien?
Si el cargador original funciona correctamente y el portátil sigue sin cargar, puede tratarse de un problema en el conector de corriente, en el puerto USB-C o en el IC de carga.
El IC de carga es un chip integrado en la placa base que gestiona la energía que entra desde el cargador hacia la batería. Si se daña, el equipo puede mostrar los mismos síntomas que un conector roto.
En nuestro taller de Madrid (Chamberí) realizamos un diagnóstico completo para identificar el origen real de la avería.
¿Qué es el IC de carga y cómo se repara?
El IC de carga (Integrated Circuit) es un chip responsable de controlar el proceso de carga de la batería y proteger la placa base frente a sobrecargas o cortocircuitos.
Cuando falla, el portátil puede no cargar, no encender o mostrar carga intermitente, aunque el conector esté bien.
En Computer Chamberí contamos con equipo de microsoldadura profesional y experiencia en reemplazo de chips de carga en placas base.
🕓 Tiempo estimado: según disponibilidad 💶 Precio: consultar según modelo.
¿Cuánto cuesta reparar el conector de carga del portátil?
Depende del tipo de conector y del modelo:
Conector DC Jack soldado en placa: desde 50 € IVA incluido
Conector con cable Flex: desde 60 € IVA incluido
Puerto USB-C o IC de carga: precio según marca y diagnóstico
Todas las reparaciones incluyen mano de obra, repuestos y garantía de 6 meses.
¿Perderé mis datos durante la reparación?
No. Durante la reparación del conector o del IC de carga no es necesario acceder al disco duro, por lo que tus datos permanecen completamente seguros.
¿Qué garantía tiene la reparación?
Sí. Al abrir el equipo y sustituir el conector o el IC de carga, el portátil pierde su estanqueidad original.
Después de la reparación recomendamos evitar el contacto con líquidos o humedad.
¿Puedo reparar el puerto USB-C de mi portátil moderno?
Sí. Reparamos puertos USB-C de carga de modelos MacBook, Lenovo, HP, Dell, Acer, Asus y muchas otras marcas.
Usamos repuestos originales o de calidad equivalente y comprobamos la potencia de carga Power Delivery (PD) para garantizar el correcto funcionamiento.
